Terms And Conditions

Terms And Conditions

By using this website or by using any other materials (such as info sheets, guides, workbooks, eLearning, workshops, blogs, podcasts, or emails) we make available to you through our website, social media, via email or any other online channel (Online Services) you agree to be bound by the terms and conditions set out on this webpage. If you do not accept these terms and conditions, you must refrain from using the Online Services.


The following terminology applies to these Terms and Conditions, Privacy Policy and all Agreements: This website located at https://learnahead.com.au, is owned and operated by Learn Ahead (ABN 69 717 515 750) (referred to in these terms and conditions as ‘Learn Ahead’, ‘we’, ‘us’, or ‘our’).

“Client”, “You” and “Your” refers to you, a person over the age of 18, the person logging on this website and compliant to Learn Ahead’s terms and conditions. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

Intellectual Property

Unless otherwise indicated Learn Ahead owns the intellectual property rights for all material on the Learn Ahead Website and as part of the Online Services (including info sheets, guides, workbooks, eLearning, workshops, blogs, podcasts, or emails, text, graphics, logos, icons, sound recordings and software). All intellectual property rights are reserved.

You must not:

  • Republish material from Learn Ahead
  • Sell, rent or sub-license material from Learn Ahead
  • Reproduce, duplicate or copy material from Learn Ahead
  • Redistribute content from Learn Ahead

Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under the provisions of the Copyright Act 1968, or where different copyright terms are expressly stated, no part may be reproduced or re-used for any commercial purposes whatsoever without prior written permission of Learn Ahead.


The information on the Learn Ahead website, or our Social Media sites, may not be accurate or up to date in all instances. We provide no warranties for this website or any Online Services or any content provided, and will not be responsible to you or any third party for any direct or consequential loss experienced in connection with the use of this website or any Online Services. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our website or any Online Services and/or the information or materials contained therein. You agree to indemnify us for any loss or liability arising out of your use of this site, Social Media sites, or the Online Services.

External Links

Our website or Online Services may contain links to websites operated by third parties. Those links  may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible or liable for the content on those linked websites, or any loss you may suffer on those linked sites, and have no control over or rights in those linked websites.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site:

  • Government Organisations
  • Search engines;
  • News organisations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses.

Any other organisations interested in linking to our website, must send a written request by e-mail to [email protected]. Please include your full name, your title, the name of your organisation, the contact information for your organisation, the URL of your web site, the list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Please provide the reason for requesting the link. We will respond to such requests within two weeks.

Link removal

We reserve the right to request that you remove all or any particular links to our Website. Upon request, you must immediately remove all links to our Website.

Please inform us of any links on our Website that you find offensive or faulty. We will consider requests to remove links but we are not obligated to do so, and we may not respond to all such requests even if we do remove links.


These terms and conditions also include our Privacy Policy that can be accessed here.


We use cookies on this website, to provide you with the best possible user experience (UX).  Cookie information is stored in your browser until you delete it, and performs functions such as recognising when you return to the site, or it lets us know which parts of the website are more useful to our clients. By accessing our website, you are agreeing to accept cookies.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

Posting Opinions and/or Information

Parts of this website or Online Services offer an opportunity for users to post and exchange opinions and information. Learn Ahead does not filter, edit, or review comments prior to their publication on the website or on our Social Media accounts. Posted comments do not reflect the views and opinions of Learn Ahead.

To the maximum extent permitted by law, we exclude any liability that may arise due to your use of comments and/or the information or materials contained therein. You agree to indemnify us for any loss or liability arising out of your use of this site, our Social Media sites, or the Online Services.

You may post comments if:

  • You are above 18 years of age
  • The comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The comments do not contain any defamatory, libellous, offensive, indecent, or unlawful material
  • The comments do not cause breaches of privacy
  • The comments will not be used to solicit or promote business, commercial, or unlawful activity.

​Learn Ahead reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

We can ban your account for repeated or major breaches.

​Use of your comments

When you post content, comments, questions, reviews, and when submit ideas and suggestions for new features or improvements, you authorise Learn Ahead to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.


You agree to pay the fees for content that you purchase, and you authorise us to charge your debit or credit card or process other means of payment (such as PayPal) for those fees. Learn Ahead works with payment service providers to keep your payment information secure. We may update your payment methods using information provided by our payment service providers.

When you make a purchase, you agree not to use an invalid or unauthorised payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within fifteen (15) days. We reserve the right to disable access to any content for which we have not received adequate payment.


Invoice to be paid in three equal consignments:

  1. Start of the project period
  2. Middle of the project period
  3. End of the project period

Cancellations and Refunds


If the content you purchased is not accurately described, you can request, within two days of your purchase of the content, that Learn Ahead apply a refund to your account. This refund option does not apply to special offers, bundles or coupons. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, and other factors. No refund is due to you if you request it after the two-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this two-day limit.

To request a refund, write to [email protected], write: Refund in the subject area, provide a reason for your request and the details of your purchase.

If we believe you are abusing our refund policy, such as if you have used a significant portion of the content that you want to refund or if you have requested refund for content on multiple occasions, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to the content due to your violation of these Terms, you will not be eligible to receive a refund.


Cancellations will be accepted up to two weeks after the start of a project and a refund minus the costs will be applied.

Gift and Promotional Codes

Learn Ahead may offer gift and promotional codes to you.

These codes and credits, as well as any promotional value linked to them, may expire if not used within their specified period. If you have multiple saved credit amounts, Learn Ahead may determine which of your credits to apply to your purchase.


We may change these terms and conditions at any time by updating this webpage and your continued use of the website following such update will represent an agreement by you to be bound by the terms and conditions as amended.


The laws of Western Australia govern these Terms and Conditions of Use.